24x7 Help Desk Support
 

Many companies have a NO HELP DESK at Deka we really care about customer service!. Some companies have a staff of individuals that exclusively work on a help desk. At Deka we believe there is no substitute for experience in the field. Our Field Service Technicians, Engineers, Administrators and Analysts all work shifts on the help desk! Even our President works on the help desk a few hours a week!

With a 24x7 help desk at your finger tips your company can become more productive and get complex technology issues solved in a timely manner. No more paging or leaving a message for your IT person and waiting. Call or email the Help Desk and get the issue resolved. At Deka Technologies our Help Desk really does Help!

If there is an issue the Help Desk cannot resolve a Field Service Technician will be dispatched in accordance with your Service Level Agreement to get the issue fixed. At Deka Technologies we understand that Technology can enable your business to be successful, but can also hinder your business when it does not work properly. When you hire Deka we become part of your team and your success is our success!