IT Outsourcing How It Works

In most basic terms you employ Deka Technologies to run and manage your IT infrastructure. Everything can be covered. Network, servers, email, web hosting, custom application design, web site management, desktop management, telecommunications management, database management, mobile computing plus much more Deka covers it all! Deka becomes your IT department. Now instead of being able to employ one or two costly individuals who may not have the knowledge or expertise necessary in all IT areas you can employ Deka Technologies at a fraction of the cost of a full time IT professional. Deka Technologies employees experts in all areas of IT so you will get the expert service you need without the high price of a full time employee.

You will be assigned a "Solutions Representative" who will act as your IT Director, this individual will co-ordinate all the IT professionals at Deka and manage your "IT Department". This individual is a highly trained IT expert with no less than 8 years of IT experience as a manager. Depending on the service level you choose you would see this person at least one day a week up to five days a week. In addition, this person will be on call up to 24 hours a day seven days a week.

Deka is always assisting you even when your Solutions Representative is not on site. Our Network Operations and Control Centers in Alpharetta and Savannah, GA monitors your network 24 hours a day seven days a week. If there is an issue most of the time it is fixed before you even know about it.
 

     Some of what you get with Deka IT Outsourcing Services:

• Network Administrators and Engineers (MSCE, HP)

• System Administrators and Engineers (Windows 2000 & 2003)

• Microsoft Certified Database Administrators (MCDBA) Access, SQL, and Foxpro

• Firewall Management

• Remote Computing Specialists

• Security Specialists

• Voice Over IP (VoIP) Services

• Sharepoint Portal Server

• MS Live Communications Server

• Storage Specialists

• Microsoft Exchange Specialist

• Web Designers

• Web Masters

• Microsoft Certified Office Professionals (MCP)

• Business Process Engineers

• Computer Hardware Technicians

• IT Project Managers

• IT Directors and CIO Services

• 24x7 IT Help Desk Support

• 24x7 Network and Systems Monitoring

• MS DNS and Active Directory Specialist

• Plus much more

For more information on what services Deka Technologies can offer you please visit our services page.

Call us today at 1-800-672-DEKA to find out more or click here for our online contact form!